Activity tagged "Substack"

Posted:

On "What I learned in year four of Platformer"

Really cool to see Casey Newton's update on how things are going over at the Platformer newsletter after they left Substack. A lot of it resonates with my own experiences:

It also feels like more honest, durable growth than we saw in 2023. ...
 First and foremost, we have an honest-to-goodness website now. One where we can easily modify the design, add new features, and grow our offering over time. One reason why I write so often about the decline of the web is that I love websites as products. And our new setup gives us almost unlimited flexibility as Platformer evolves. ...
Another key benefit of leaving: We’re much less vulnerable to platform shifts than we were before. I had long worried that Substack’s unprofitable business would eventually lead it to make decisions that were not in the best interest of our readers or our business. (Besides not removing literal 1930s Nazi content, I mean.) I still have that worry for my friends who choose to build their businesses on Substack anyway. But whatever happens, it will no longer affect Platformer, and that gives me me real peace of mind. ...
It’s a decision I’m proud of — because it’s a decision we made as a community. ... Having principles can be annoying and expensive. (And make you insufferable to talk to at parties.) But it beats the alternative.

It's also cool to hear that Platformer has enjoyed solid growth, which I know a lot of people worried about when leaving the promised network effects of the Substack ecosystem:

I’m proud to report that despite leaving Substack, revenue was up about 11 percent year over year. 

Not many newsletters operate on the scale of Platformer (mine certainly included), so I'm sure their experience is unique in many ways, but it's great to have another success story from a newsletter choosing to go the even more independent route.

Ever since Platformer left Substack in January, readers have been asking us how it’s been going. Today, in keeping with our annual tradition of anniversary posts (here are one, two, and three), I’ll answer that question — and share some other observations on the state of independent media over the past year.
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This post about Substack's possibly precarious financial position was a good read, but one thing really stuck out to me:

To fix that and get their financials on a steadier path, Substack needs to make it harder for you to leave. They need to lock you in.

I hate how this has become the dominant perception of how tech platforms should do business. Rather than making a product people love to use, adjusting their pricing to something more sustainable, or knocking off the bullshit that makes people want to leave or hesitant to join, Substack should... force people to stay?

In all fairness to Powell here, I think he's describing what Substack thinks they need to do (rather than what he thinks Substack should do), but it's frustrating that this is the default remedy.

Substack is in trouble, and their recent feature releases are evidence of that.